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Contact & Help

We are always open to your questions, suggestions or requests!

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 Service telephone

You are welcome to call us. Our service staff are available at these times:

Monday to Friday
8:30 a.m. - 18:00 o'clock

10:00 a.m. - 6:00 o'clock Tel.: 0049 211 / 17 88 00

 Questions? Live chat with experts

In our LiveChat, our experts are on hand to offer advice and support on all topics related to photography.

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 Opening hours Düsseldorf branch

Visit our branch in Düsseldorf. There you will receive individual expert advice and the best service.

Monday to Saturday
10:00 - 18:30 o'clock
with same-day pickup

Foto Koch, Schadowstraße 62, 40212 Düsseldorf

Our branch

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The latest issue of Schnappschuss' is all about Behind the Scenes!

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First test of the Sony 16-35mm f2.8 GM2 compared to the 16-35 GM1

The new Sony 16-35mm GM2 is here and sets new standards! It is lighter, sharper and even more compact than its predecessor! Therefore, we'll show you the direct comparison of the two G-Master lenses and tell you whether an upgrade is worth it!

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